Something might happen today that upsets you. Someone could be rude, your car might break down, one of your employees might mess something up despite your very detailed instructions. Your natural reaction may be to yell and get angry. It’s just instinctive.
But, although it’s “natural” doesn’t mean it’s a great idea. A great Roman, Marcus Aurelius, observed, “how much more harmful are the consequences of anger…than the circumstances that aroused them in us.”
Getting angry might make you feel better for a brief second, but will it actually solve the problem? Of course not. Arguing with a rude person only invites them to be rude for a longer period. Getting angry over car trouble doesn’t fix the car, but it will raise your blood pressure. Dressing down the employee who screwed up? Now they’ll either resent you or they’ll be more likely to mess up again in the future because they’re nervous and self-conscious and – maybe – embarrassed if others heard the exchange.